Refund Policy

Harita Group is committed to ensuring buyer satisfaction and maintaining the highest standards of quality and service. Due to the nature of our products, which are bulk commodities and industrial resources, refunds are handled on a case-by-case basis and in accordance with contractual agreements.

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Buyers are encouraged to review product specifications, shipping terms, and delivery conditions prior to confirming orders. Any issues or discrepancies with delivered products should be reported promptly to our sales team at sales@haritagrouptrading.com.

Harita Group will work closely with buyers to resolve issues fairly and efficiently, in alignment with contractual obligations and international trade practices.

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All refund or adjustment requests should be directed to refund@haritagrouptrading.com and are subject to verification, documentation, and compliance with the terms agreed upon at the time of purchase.

Harita Group reserves the right to approve or decline refund requests based on these criteria.